Privacy and Personal Data Protection Policy
Introduction
Dear users, thank you for choosing us.
To provide you with the best service, we process and transfer your personal data while you use [rksoft.com.tr/en]. Your privacy and the security of your personal data are always a top priority for us. This Privacy and Personal Data Protection Policy (“Policy”) explains transparently how and why we collect, use, store, and share your personal data. Additionally, it summarizes your rights and choices regarding sharing your personal data with us.
Please note that we may process and/or transfer your personal data, with or without your explicit consent, in accordance with the exceptions outlined in Law No. 6698 on the Protection of Personal Data (PDPA), such as legal obligations, contract fulfillment, or when required by law.
All rights to [rksoft.com.tr/en] (“Site”) belong to [RKSOFT Information Technologies Inc.]. You may browse the Site and its services without sharing any personal data.
Individuals under the age of 18 cannot engage in purchase or service request transactions without the consent of a parent or legal guardian.
We may introduce new or additional services over time. If these result in significant changes to how we collect or process your personal data, we will provide additional details or update this Policy. Unless otherwise specified, these new or additional services will be subject to this Policy.
By using the Site and its services, you are deemed to have accepted this Policy.
Collected Data and Terms of Use
To purchase a product or submit a request through the Site, you must provide personal data such as your name, email address, and phone number. We process this data under PDPA Article 5, Paragraph 2 (c) for “contract establishment and execution.”
Additionally, we process your personal data under PDPA Article 5, Paragraph 2 (ç) for “compliance with legal obligations.”
If you contact us for support, issue reporting, or information requests, your communication details will be processed under PDPA Article 5, Paragraph 2 (c) and (f) to provide assistance while ensuring our legitimate interests.
Beyond these cases, we may use your personal data (with your explicit consent) to contact you via email, phone, or SMS for marketing and promotional purposes. If you do not wish to receive promotional messages, you may unsubscribe via the link in our emails or submit a request through the Commercial Electronic Message Management System (İYS).
For security, the communication between visitors and the Site is protected by a 128-bit SSL certificate. However, please note that unencrypted email messages are not guaranteed to be secure, and you are responsible for ensuring the security of any emails you send.
Your IP data is collected and processed under PDPA Article 5, Paragraph 2 (f) to enhance site security, analyze trends, manage the Site, and track user behavior, such as referral sources, access times, and overall user experience.
We protect your personal data in compliance with PDPA, secondary legislation, and regulations set by the Personal Data Protection Authority (KVKK), implementing all necessary administrative and technical measures.
Data Retention Period
We store your personal data only for as long as necessary to provide you with the Site’s services and fulfill legitimate business purposes, such as maintaining site performance, making data-driven decisions for new features and offers, complying with legal obligations, and resolving disputes.
We are committed to protecting our users' personal data. While we take appropriate technical and administrative measures to secure your data, please note that no system is entirely secure.
To protect your privacy, avoid sharing confidential or private information with others.
Third-Party Links
The Site may contain links to third-party websites that are not operated by [rksoft.com.tr/en]. If you visit these websites, you should review their privacy and security policies. We are not responsible for the policies and practices of other companies.
Your Rights
Under PDPA, you have the right to contact [rksoft.com.tr/en] to:
You can submit your requests via our contact page email or call center. [rksoft.com.tr/en] will review your request and respond within 30 days.
Changes to Our Policy
The Effective Date of this Privacy and Personal Data Protection Policy is stated below. If we make significant changes due to updates in services or technologies, we will update this Policy accordingly.
If a major change is made, we will notify you via the updated Policy on our website and, where applicable, through your registered contact details (e.g., email, notification, or equivalent methods). By continuing to use the Site after these notifications, you accept the changes in this Policy.
To check the latest update date of this Policy, please refer to the "Last Update" section below.
Contact Us
Thank you for reviewing our Policy. If you have any questions, please contact our Data Protection Officer via email at [rksoft.com.tr/en] or by writing to us through [rksoft.com.tr/en].
If you believe this Policy or any other related policies have been violated, please notify us at the email address provided.
Effective Date: February 1, 2024
Last Update: December 1, 2024